FAQ

Most prescription refills are electronically prescribed and will be available at your pharmacy by the end of office hours.

The annual health assessment (“annual examination”) is a fundamental part of medical care and is valuable in promoting prevention practices, recognizing risk factors for disease, identifying medical problems, and establishing the clinician-patient relationship. The annual health assessment should include screening, evaluation and counseling, and immunizations based on age and risk factors. The interval for specific individual services and the scope of services provided may vary depending on the patient age, sexual activity and health concerns. The performance of a physical examination is a key part of an annual health assessment visit, and the components of that examination may vary depending on the patient’s age, risk factors, and physician preference. An “Annual” GYN Exam usually includes a Breast Exam, Pelvic Exam, Collection of Pap Smear (if needed), Birth Control refills, HRT Refills, Mammogram or DEXA Scan orders. Any services unrelated to preventative health care may result in a copay, co-insurance or deductible due at the time of service.

Your insurance company allows you and will pay for 1 Annual Exam per 12 months. This visit is typically covered at 100% as long as it’s not relating to an illness.

As we don’t have a problem with children in the office, we do ask that children are not left unattended in the waiting room or exam rooms. We strongly suggest that children not accompany the patient into the exam room as it may be uncomfortable for the child. OB visits may be the exception so they can experience the visit with mom.

All new patient should arrive with their “Completed New Patient” paperwork, current photo ID, active insurance card as well as medication and conditions list, this will help us serve you more expeditiously. All existing patient should bring their current insurance plan card and any updated medications and conditions since their last visit.

If it is a medical emergency requiring immediate attention, please call 911 or proceed to your nearest emergency room. Otherwise, Dr. Rees or her “call partners” are available by calling our office phone number, 706-324-0471. The on-call physician will be paged and they will call you back. Be sure to leave a detailed message with the best contact phone number. All prescription refills, appointment requests, billing issues or lab results should be handled during normal business hours, 8am-5pm Monday-Friday.

We supply all lab and visit note via our patient portal. Please be sure to sign up for the portal via the link on our website or one of our staff dedicated members can supply you with it. The length of time on getting labs back varies. Once the results are received by our office they are review by Dr. Rees and then pushed to the portal with an explanation for your review.

Our office policy is to collect all copays, co-insurance/deductibles at the time of visit. Copays and deductibles are usually written on the back of your insurance card. If you have any questions the best way to know what you’ll owe is to contact your insurance company or employers Human Resource Department to find out what type of plan you have.

The majority (greater than 90%) of our patients find that they are leaving the office within one hour of their appointment time.